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Insurance Customer Service Resume


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HEATH AUSTIN,
34, North 1 Street,
Milton, Vermont, 07816,
(165)-484 3205.

OBJECTIVE:

Seeking for a responsible and challenging role in the area of customer care services of insurance to enhance my experience and knowledge.

PREOFESSIONAL BACKGROUND:

DMN Insurance Group, Milton, Vermont
Customer Service Supervisor, 2004-present

Supervise a team of 10 customer service representative. Responsibility includes guidance and assigning the task to customer service representatives. Interview, hire, train and educate the new representative. Prepare reports, documents and presentations. Responsibilities include management of the revenue goals and operating budgets.

Adi Insurance Co., Johnson, Vermont
Customer Service Representative, 200-2004

Responsibilities of a customer service representative include handling the queries regarding systems and entry for new business, quotes, billing and endorsements on phone. Provide training in house for update or new system release. Provide backup assistance for rating, processing and handling assignment.

ACADEMIC BACKGROUND:

University of Vermont, Vermont
Bachelor of Science in Economics

REFERENCE:

Mr. James R. Smith
Manager
Adi Insurance Co., Johnson, Vermont